Privacy Policy
Effective Date: August 22, 2022
Thanks for visiting the Privacy Policy of Premium KPI. As a company powered by data, we deeply respect and appreciate the importance of transparency, privacy and data security, because this is the utmost. We’ve updated our Privacy Policy to ensure that we communicate to you, in the clearest way possible, how we collect and treat personal information. We encourage you to read this Policy carefully. It will help you make informed decisions about sharing your personal information with us. By accessing or using the Site and/or the Services, you acknowledge that you have read this Privacy Policy and that you agree to the use of the data that we collect, and the practices described in this Privacy Policy as they relate to your Personal Information (defined below).
Welcome to Premium KPI! So, who are we?
Premium KPI (https://www.premiumkpi.com/) provides business consulting, professional training and systems/technology development services. Premium KPI (“Premium KPI”, “we” or “us” or “our”) respects the privacy of our users (“user”, “you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our site or services, www.premiumkpi.com, blog.premiumkpi.com, gtm.premiumkpi.com, cf.premiumkpi.com, edu.premiumkpi.com, help.premiumkpi.com or any related online or offline service provided (collectively, our “Services”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OUR SERVICES. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on our Services, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of our Services after the date such revised Privacy Policy is posted.
Children's Privacy
Premium KPI does not knowingly collect information from children under the age of 18. If you are under the age of 18, please do not submit any personal data through our Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal data inside our Services without their permission. If you have reason to believe that a child under the age of 18 has provided personal data to Premium KPI through our Services, please contact cso@premiumkpi.com and we will endeavor to delete that information from our databases.
Types of information we collect
We collect two basic types of information from you when you provide it to us or when you use or interact with our Services: personal information and non-personal information. Personal information includes all information that relates to you or which are opinions about you personally and either identifies or may be used to identify you personally (collectively, “personal information”). When you browse or visit our Site, contact us, or set up a user account with us, we might collect any Personal Information that you voluntarily submit to us, such as through a web form, in an email or other message (including in the 'envelope' of the message, such as the From: or Subject: lines), or during the account creation process. We may collect the following types of personal information from you depending upon the device you are using and how you interact with us or use or interact with our Services, such as your:
Contact Information: Name, company names, job titles, profile picture, social profile URLs, address, mailing address, email address, phone number, and other contact information. Business Needs Information: information and details about confidential projects or other requests you submit via our online or offline Services. Demographic Information: Date of birth and gender, socio-economic status, income, nationality, current city of residence and national ID. You may also voluntarily provide us with racial or ethnic background information. Device Information: IP address, browser type and version, browser plug-in types and versions, operating system and platform, device type and device identifiers. Account Information: If you create an account, we may store and use your name, email address, user testimonials, work done by you inside our platforms, zip or postal code and other personal information you may provide with your account, together with data about your use of our website. You can modify some of the personal information associated with your account. If you believe that someone has created an unauthorized account, you can request its removal. Resume / Employment Information: Some of our Services permit you to upload your resume or provide employment-related information that would typically be found within a resume (i.e., current income, previous employment, education information, etc.). Some of the information contained within your resume may be considered personal information. Information you provide in connection with career services, for example, salary information, job placement information, career goals, work experience, and other information. Information you provide to us in connection with any application or admissions process, including, for example, educational and work experience, prerequisite knowledge, any pre-assessment you complete, your goals, and other information.
How we collect your information
We need to collect personal information and non-personal information from you in order to provide you with our Services, as well as to improve your experience. You may provide us with your information in several ways, including, for example when you:
Visit our website or use our Services; Register for an account or create a profile to access one of our services, training, assessment or competition(s); Correspond with us in any way, including through surveys and promotions; Sign up to receive our newsletter, emails or promotional information; Download our proprietary downloadable content such as books, ebooks, whitepapers, and others from our website. Ask for customer service, support or other assistance; Interact with third party links and/or third party services accessible via our Services; or Interact with us in any other way, online or offline, including through our Services, e-mail, SMS/text messages, phone or otherwise.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. At any time, you can update your preferences by clicking the link in any emails you receive from us. The link will always be in the footer of the email. You can also stop receiving emails from us using that same link. Specifically, we may use information collected about you via our Services to do any or all of the following:
Responding to your requests, inquiries, communications, suggestions, comments and feedback about our Services; routing you to the Premium KPI team member who can assist you; provide you with our Services; facilitate your interaction and transactions with us; administer our relationship with you, including creating and managing your account; maintain and improve our Services; measure the performance of our Services; develop new products, features, and services; better understand the preferences of our customers; provide personalized Services, including content and ads; provide you with, and improve, relevant marketing offers or information from us or relevant third parties; communicate with you about opportunities that may be of interest to you; facilitate your participation in our surveys, promotions and scholarships; email you regarding your account or order; fulfill and manage purchases, orders, payments, and other transactions related to our Services; providing customer and support services; verifying your information; monitor and analyze usage and trends to improve your experience with our Services; notify you of updates to our Services; send you invitations to our events and webinars; inviting you to read and download our latest assets (blogs, whitepapers, guides, reports, infographics, videos, and case studies); send you promotional offers on software and services; offer new products, services, and/or recommendations to you; respond to legally binding requests from law enforcement, regulatory authorities, or other third parties; defend, protect or enforce our rights or applicable terms of service or to fulfill our legal or contractual obligations; to prevent fraud or the recurrence of fraud; assist in the event of an emergency; comply with applicable law; or perform other business activities as needed.
We do not sell your personal information to others or disclose to third parties
We won’t share your information with anyone. Some of our databases are hosted by third parties but we agree with those third parties that they will keep your information secure and not use it for other purposes. A number of other people’s websites have links from our site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this privacy statement. If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct. We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
Information from cookies, web server logs, and other technologies
Like many other commercial websites, we may also gather information in connection with your use of the Site or Services through the use of 'cookies' and other similar technologies such as web server logs, pixels, and end-user website activity (collectively, 'Tracking Technologies'). These Tracking Technologies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They may also be used to measure the effectiveness of marketing and otherwise assist us in making your use of our Services and its features more relevant and useful to you. Tracking Technologies allow us to provide important site functionality, so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data by completing a form, we may associate this personal data with your new or existing record in our database. This will allow us to identify and record what is most relevant to you and tailor messaging to you if it is consented to receive. Personal Information gathered through Tracking Technologies may include internet or other electronic network activity information, such as IP addresses, hashed identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising, the date and time of visits, the pages viewed, links to/from any page, and time spent at a site. We use third-party analytics services, such as Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/. You may also download the Google Analytics opt-out browser add on, available in https://tools.google.com/dlpage/gaoptout. By using your browser controls, you are always in control of the cookies we store and access on your computer. You may also consider visiting aboutcookies.org, which provides helpful information about cookies. You can choose to disable cookies for our Site but this may limit (or in some cases completely disable) your ability to use our Site and Services. Please notice our Services do not currently change the way they operate upon detection of a Do Not Track or similar signal. We use the information described in this subsection for auditing, security, debugging, internal research and development, maintaining the quality and safety of our Services, and service performance purposes. In particular, we use this information to measure web traffic and usage activity on our Site for purposes of improving and enhancing the functionality of our Site, to look for possible fraudulent activity, and to better understand the sources of traffic and transactions on our Site. Cookies also allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Site. In order to understand and improve the effectiveness of our advertising, we may also use web beacons, cookies, and other technology to identify the fact that you have visited our Site or seen one of our advertisements. Our company uses third parties to provide information about visitors to our websites. When you visit our websites we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organization to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.
Social Media Integration
Our Services may, from time to time, contain links to and from social media platforms. You may choose to connect to us through a social media platform, such as Facebook, LinkedIn or Twitter, and when you do, we may collect additional information from you, including the information listed in the Types of Information We Collect section above. Please be advised that social media platforms may also collect information from you. When you click on a social plug-in, such as Facebook’s “Like” button or Twitter’s “Tweet” button, that particular social network’s plugin will be activated and your browser will directly connect to that provider’s servers. We encourage you to review the social media platforms’ usage and disclosure policies and practices, including the data security practices, before using them.
Data Retention
We will not keep Personal Information longer than is necessary for the fulfillment of the purposes outlined herein. We seek to avoid the retention of unnecessary or duplicative information. You can always request its deletion via cso@premiumkpi.com.
Data Integrity
Premium KPI takes reasonable steps to ensure that the Personal Information it maintains is reliable for and relevant to, its intended use. We also endeavor to ensure that such information is accurate, complete and current. In order to protect data privacy, we implement physical, technical and administrative measures such as: Regular updating and testing our security technology;implementing technology of highest security standards;ensuring that our partners are GDPR compliant;signing Non-Disclosure-Agreements (NDAs) with you;signing Non-Disclosure-Agreements (NDAs) with our employees;providing access to personal data only to authorized employees;training employees about GDPR and taking appropriate disciplinary;measures to enforce employees’ privacy responsibilities.
Your Choices
We give you a variety of options with respect to the Personal Information we collect. Opt-Out of Cookies and Other Similar Technologies. Your browser or device can allow you to opt-out of data collection through cookies or similar technologies. Please note that your experience using the Site or the Services might be degraded, or certain functionalities may not work, if you opt-out to such collection. Opt-Out of Marketing Communications. If you wish to opt out of our use of your contact information for our direct marketing purposes, you can click the 'Unsubscribe' button located within the most recent marketing email you received from us or submit your request at cso@premiumkpi.com. Additional Opt-Out Rights. Depending on where you are located, you may have additional rights to opt-out of certain uses of Personal Information. If you have any questions about whether these additional opt-out rights apply to you, please submit your request at cso@premiumkpi.com.
Access, Deletion and Correction
Where required by applicable law, Premium KPI provides Users with the right to access, delete and correct their Personal Information that Premium KPI holds and controls. For information about how to exercise these rights, or to unsubscribe from our newsletters, or if applicable, from our continuing to share information with third parties for their marketing purposes, please contact cso@premiumkpi.com. We will respond to all requests for access within 30 days.
Third Party Links and Features
Ours Services may contain links to third-party websites such as social media sites, and also contain third-party integrations (such as the Facebook “like” button, Discord, Microsoft Teams, Slack/Github integration, or YouTube) and functionalities. If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. Premium KPI is not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties. Links to other websites are provided by Premium KPI in good faith and for information only. Premium KPI disclaims any responsibility for the materials contained in any website linked to and/or from this site.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request to our email cso@premiumkpi.com, we have one month to respond to you. If you would like to exercise any of these rights, please contact us to cso@premiumkpi.com.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us to cso@premiumkpi.com.
How We Respond to Do Not Track Signals
Your browser settings may allow you to automatically transmit a Do Not Track signal to websites and other online services you visit. Because we do not track our visitors to provide targeted advertising, we do not alter our practices when we receive a Do Not Track signal from a visitor’s browser. To find out more about Do Not Track, please visit https://www.allaboutdnt.com.
Terms & Conditions
By accessing and using the Site, you signify your consent to these Terms and Conditions in their entirety in addition to any other law or regulation that applies to the Site and the Internet. If you do not agree to these Terms and Conditions in their entirety, please leave the Site. All of the content featured or displayed on or through the site, including, but not limited to, logos, icons, trademarks, text, graphics, photographs, images, moving images, sound, illustrations, software, and other information and content is owned by Premium KPI, its affiliated companies, partners and licensors. Premium KPI has the right to limit access to the Premium KPI Web Portal to only customers and partners. All registering users are approved by Premium KPI and only given access to the Web Portal documents and information once approved. Premium KPI has the right to remove membership and terminate user access to the Web Portal. Mischief, spamming, and abuse of the web portal are deemed unacceptable and may result in account deactivation.
Changes to This Policy
We will review this policy as frequently as needed so please check back often for the latest version. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date” included at the beginning of the document.
Contacting Us
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at cso@premiumkpi.com. You can also correct any factual errors in that information or require us to remove your details from any list under our control.
